Perform administrative tasks: answer inquiries about the programs/projects; file documents; produce documents and spreadsheets; prepare and/or assist with presentations, marketing, reports and surveys; order office/program supplies and maintain inventory; code invoices; enter/record financial data and other data

Respond to client and community partners' inquiries in a timely manner

Support clients: register them; maintain client records; provide information/referrals and orientation; additional support as assigned

Promote program to interested clients, answer client questions regarding the program participation, and register clients using appropriate database and procedures

Assist with client intake and coordinating workshop logistics details

Provide administrative support for reports, client intake information, workshop attendance, and forms

Maintain confidentiality in all matters related to client/student information

Provide general orientation to the facilities for clients/community partners/stakeholders both in person and over the phone

Perform administrative duties related to the program or project, as assigned.

Requirements

Office Management/Business Administration diploma/certificates and/or appropriate combination of experience and training

1-2 years' relevant administration experience

A current and satisfactory Criminal record check is required

Excellent administration skills with some experience in data management

Proficient computer skills in word processing, spreadsheets, database, and standard office equipment





Good verbal and written communication skills

The ability to speak other languages will be considered an asset

Knowledge about mental health needs

Excellent coordination skills, effective organizational abilities: able to set priorities and meet deadlines; able to multi-task

Able to work independently and with a team

Must possess sound judgement and initiative

Cultural sensitivity and understanding of the needs of diverse clients with mental health issues

Core Competencies
Demonstrates strong administrative skills with proficiency in data management, client support, and effective communication. Capable of maintaining confidentiality while coordinating logistics and managing diverse client needs, particularly in mental health contexts.

Highest-signal resume keywords

Office Management

Data Management

Client Support

Communication Skills

Cultural Sensitivity

ATS Optimization Keywords
Hard Skills

Document Production

Spreadsheet Management

Database Management

Financial Data Entry

Inventory Management

Soft Skills

Organizational Skills

Coordination Skills

Judgment

Initiative

Team Collaboration

Certifications & Qualifications

Office Management Diploma

Business Administration Certificate

Criminal Record Check

Industry Keywords

Mental Health Needs

Client Intake

Workshop Logistics

Confidentiality

Community Partnerships

Tools & Technologies

Word Processing Software

Spreadsheet Software

Standard Office Equipment

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📌 Program Support Worker – Part-Time, Fixed Term (British Columbia)
🏢 Jobtailor
📍 British Columbia