Help create exceptional experiences, from executive campaigns and intimate dinners to special requests and one-of-a-kind moments.
BT/A is an independent, full-service marketing, experiential, and events agency based in Toronto. We work with leading brands and organizations to create memorable experiences, from executive and customer programs to intimate hospitality and dining events, large-scale activations, conferences, festivals, and live events.
We are looking for an Account Coordinator who is highly organized, resourceful and genuinely interested in Toronto's hospitality, restaurant and cultural scene.
This is a hands‑on role supporting a variety of executive campaigns, events, hospitality programs and special requests. One day you may be coordinating details for an intimate executive dinner, the next sourcing a hard‑to‑get restaurant reservation, researching a new venue, preparing materials for a client campaign or helping bring together the details for an upcoming event.
We're looking for someone who enjoys making things happen, knows what's happening in the city and takes pride in getting the details right.
What You’ll Do Help create exceptional experiences, from executive campaigns and intimate dinners to special requests and one-of-a-kind moments.
BT/A is an independent, full‑service marketing, experiential, and events agency based in Toronto. We work with leading brands and organizations to create memorable experiences, from executive and customer programs to intimate hospitality and dining events, large‑scale activations, conferences, festivals, and live events.
We are looking for an Account Coordinator who is highly organized, resourceful and genuinely interested in Toronto's hospitality, restaurant and cultural scene.
This is a hands‑on role supporting a variety of executive campaigns, events, hospitality programs and special requests. One day you may be coordinating details for an intimate executive dinner, the next sourcing a hard‑to‑get restaurant reservation, researching a new venue, preparing materials for a client campaign or helping bring together the details for an upcoming event.
We're looking for someone who enjoys making things happen, knows what's happening in the city and takes pride in getting the details right.
Support the planning and execution of executive campaigns, events, hospitality programs and special experiences.
Coordinate restaurant and dining reservations, including researching options, confirming availability and managing guest details.
Research new and noteworthy restaurants, chefs, hotels, venues and experiences in Toronto and across Canada.
Assist with special client and executive requests,



finding creative solutions when the answer isn't immediately obvious.
Support intimate dinners, hospitality experiences, executive events and other premium client programs.
Coordinate with restaurants, venues, hotels, suppliers and other hospitality partners.
Prepare guest lists, itineraries, briefing documents, reservation details, event schedules and other program materials.
Manage invitations, RSVPs, confirmations and guest communications as required.
Support gifting, transportation, entertainment and other experience‑related requirements.
Maintain organized project files, trackers, timelines and contact information.
Assist Account Managers and senior team members with day‑to‑day client requests and campaign deliverables.
Request and organize quotes, invoices, confirmations and supplier information.
Conduct research and present thoughtful recommendations based on client needs, location, budget and occasion.
Attend site visits, restaurant meetings and events as required.
Help ensure every guest and client interaction feels considered, polished and seamless.
Stay current on what's happening in Toronto, from restaurant openings and new hotels to cultural events, entertainment and unique experiences.
What We’re Looking For 1–3 years of experience in account coordination, events, hospitality, marketing, restaurants, hotels, concierge services or a related field.
A genuine interest in restaurants, hospitality, food, travel, events and what's happening in the city.
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills.
Comfortable communicating professionally with clients, executives, restaurants, venues and suppliers.
Resourceful and confident researching options and finding solutions.
Able to manage multiple requests, deadlines and changing priorities at the same time.
Comfortable picking up the phone and building relationships with restaurants, venues and hospitality partners.
Strong follow‑through. If you say you're going to take care of something, you take ownership of it until it's done.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Teams and Outlook.
Comfortable working in a fast‑paced agency setting where priorities can change quickly.




Willingness to occasionally work outside traditional office hours when events or client requests require it.
A "figure it out" mentality. Curious, proactive and willing to find a way to make something happen.
The Ideal Candidate You are the person your friends ask where they should go for dinner.
You know the difference between simply making a reservation and finding the right restaurant for the occasion.
You're interested in new restaurants, chefs, hotels, openings, events and experiences, and you're naturally curious about what's happening in Toronto.
You're equally comfortable working on an Excel tracker, calling a restaurant, researching an unusual client request, preparing an executive itinerary or helping onsite at an event.
You understand that the smallest details can make the biggest difference, particularly when working with executives and premium customers.
Most importantly, you're resourceful. When someone asks, "Can we make this happen?" your instinct is to start figuring out how.
What You Can Expect From BT/A A collaborative, senior‑led agency environment.
Exposure to leading brands, executives and premium customer programs.
A diverse mix of campaigns, events, hospitality and special projects.
Direct involvement with account management, strategy, creative and production teams.
Opportunities to build relationships within Toronto's restaurant, hospitality and events community.
A fast‑paced environment where no two weeks look exactly the same.
A hybrid working model, balanced with the realities of events and hospitality programs.
Opportunities to attend events, site visits and hospitality experiences.
Employment & Recruitment Information Existing Vacancy: This posting is for a new position that BT/A intends to fill.
Use of Artificial Intelligence: BT/A does not use artificial intelligence to screen, assess or select applicants for this position.
Accessibility & Accommodation: BT/A is committed to providing an accessible recruitment process. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your accessibility needs.
Equal Opportunity: BT/A is committed to providing equal employment opportunities and maintaining an inclusive workplace. Employment decisions are based on qualifications, experience and the requirements of the position, without discrimination contrary to the Ontario Human Rights Code.
Location: Toronto, Ontario
Work Model: Hybrid
Expected salary range: $45,000–$55,000 annually, based on experience and qualifications.

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📌 Account Coordinator (Ontario)
🏢 BT/A Advertising
📍 Ontario