Drive cloud performance and support in Toronto as a Senior IT Operations Analyst at TD. Ensure robust operations on Azure Public Cloud and contribute to exceptional service quality.

TD is seeking a Senior IT Operations Analyst to deliver cloud PaaS/IaaS support. You will manage incidents, oversee complex cloud environments, and improve service satisfaction through problem resolution. Familiarity with ITIL processes and commitment to on-call duty are essential for this role.

Key Responsibilities:
• Provide 24/7 on-call support for Azure operations
• Manage complex incidents and service requests
• Collaborate with teams for effective issue resolution
• Create support documentation and automation scripts
• Drive root cause analysis for recurring issues

Requirements:
• Extensive experience with Azure Public Cloud services
• Knowledge of DevOps, Agile, and scripting languages
• Proven problem determination skills in complex environments
• Familiarity with incident and change management methodologies
• Ability to support off-hours escalations via mobile

Utilize your expertise in cloud operations to enhance service delivery at TD in Toronto.
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📌 Senior IT Operations Analyst at TD (Ontario)
🏢 TD
📍 Ontario