Drive client satisfaction as the Stage Experience Lead at Sephora's ON-Bayshore location in Ottawa. Oversee multiple sales departments while ensuring exceptional client service and team performance.

As a Full Time Stage Experience Lead, you will manage all sales floor areas, including Beauty, Skincare, Fragrance, and Haircare. Your role involves executing Sephora’s selling model, managing client feedback, and ensuring team training in Client Interactive Technology. Participate in supporting events that align with store goals and client needs while mentoring team members for optimal performance.

Key Responsibilities:
• Ensure team execution of Sephora’s selling model
• Manage and respond to client feedback effectively
• Support training in Client Interactive Technology




• Assist with in-store event management as needed
• Coach team members on performance improvement

Requirements:
• 1-3 years of experience in a similar role
• Excellent verbal/written communication skills
• Proven ability to build and develop teams
• Robust understanding of sales performance
• Passion for delivering outstanding client service

Lead Sephora’s team to provide exceptional beauty experiences through defined service models, effective training, and vibrant event management.
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📌 Full Time Stage Experience Lead at Sephora (Quebec City)
🏢 LVMH Group
📍 Quebec City