Are you ready to support critical banking operations in a bilingual environment?
Working with one of our top financial clients, this role calls for a BilingualBanking Associate - Risk & Compliance. This position offers an excellent opportunity for growth opportunities, with potential for extension and conversion based on performance and business needs. The role involves providing operational support within a dynamic financial services environment, managing transactions, and ensuring high-quality service delivery.
Pay rate range (CAD): $17.60/hr– $29.56/hr
Responsibilities Execute transaction processing accurately and timely, adhering to established procedures and SLAs
Refer or ESCALATE operational issues promptly, connecting with appropriate teams for resolution
Support incoming transactions, validating information, and performing adjustments within authority levels
Respond effectively and promptly to partner requests and process inquiries
Identify opportunities to improve service delivery and operational efficiency
Manage workload to meet SLA and productivity standards
Maintain compliance with internal and industry regulations, including Anti-Money Laundering and Business Continuity policies
Exercise discretion in handling confidential information and escalates high-risk activities when necessary
Assist with analysis and reporting on operational activities and special initiatives
Support and contribute to process improvement initiatives within the operations team
Stay informed of industry trends, regulations, and emerging operational issues




Demonstrate understanding of MM and FX products and global trading platforms as applicable
Desired Skill-Set Bilingual: fully proficient in English and French (read, write, speak)
2-4 years of banking or financial institute experience
Customer service experience, ideally from a call center environment
Proficiency with Microsoft Office 365 (Word, Outlook, Excel)
Ability to adhere to strict deadlines and handle high volumes of work
Strong quantitative and analytical skills
Excellent organizational and time management skills
Strong communication skills and attention to detail
Ability to work independently and within a team
Self-motivated, goal-oriented, and adaptable to changing policies
Nice to Have Knowledge of risk management and compliance practices
Understanding of MM and FX products (Options, Foreign Exchange spots/forwards, Money Market deposits/loans)
Experience with Global and WSS platforms
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.
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📌 Bilingual Banking Associate - Risk & Compliance (Quebec City)
🏢 BeachHead
📍 Quebec City