Administrator - Thornhill Family Smiles, Thornhill, ON
Full Time Reception - Clinic ON-125 Larry Lerner Dental, Thornhill, ON, CA

10 days ago Requisition ID: 12157

Salary Range: $28.00 To $30.00 Hourly

The team at Thornhill Family Smiles Dental located in Thornhill, ON are looking for a passionate, hard-working Dental Administrator on a full-time temporary basis.

123Dentist is Canada's largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

The ideal Dental Administrator for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently.

This is a leadership role for someone with strong dental administration experience who can keep our schedule running smoothly, provide exceptional customer service, and support our clinical team. You'll work closely with the dentist and help ensure every patient has an outstanding experience from the moment they walk through our doors.

Responsibilities

Welcome patients and provide an exceptional first impression

Manage appointment scheduling and optimize the daily schedule

Answer phones, respond to emails, and handle patient inquiries professionally

Process insurance claims, treatment estimates, billing, and payments

Manage patient records and maintain accurate documentation

Coordinate with the clinical team to ensure efficient patient flow





Follow up on outstanding treatment plans and patient recalls

Assist with collections and accounts receivable

Order office supplies and maintain front office organization

Train and mentor new front desk team members when required

Help improve office systems and contribute to a positive team culture

Support the dentist with administrative tasks as needed

Assist with patient concerns professionally and compassionately

Manage patient records and maintain accurate documentation

Qualifications

Minimum 2 years of dental reception experience (required)

Previous experience using Abeldent (strong asset)

Strong knowledge of dental insurance, treatment planning, and scheduling

Excellent communication and customer service skills

Highly organized with exceptional attention to detail

Comfortable multitasking in a busy environment

Positive attitude with a team-first mindset

Proficient with Microsoft Excel, Google Workspace, and standard office software

Previous leadership or supervisory experience is an asset

Previous dental assisting experience is considered a solid asset

What We're Looking For
The ideal candidate is:

Friendly, confident, and professional

Reliable and dependable

Calm under pressure

Detail-oriented

Proactive and takes initiative





Passionate about delivering outstanding patient care

Able to build lasting relationships with patients and team members

What We Offer

Full time position

Temporary employment 2 month contract covering a medical leave

Free parking

Transit accessible

Competitive compensation based on experience

Supportive and respectful team environment

Modern, well-established practice

Opportunities for professional growth

Working at Thornhill family Smiles you will experience a team-oriented environment as it is a massive part of who we are

Schedule:

34-36 hours per week

Mondays to Thursdays

Temporary contract ASAP August to October

Experience:

Front desk: 3 years (required)Completion of a Dental Administration Program/Certificate

Experience with dental practice management software such as Abeldent software is considered an asset

Demonstrated ability to communicate effectively with patients and families

If you take pride in providing exceptional patient service and enjoy being the leader of a busy front office, we'd love to hear from you.

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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📌 Administrator - Thornhill Family Smiles, Thornhill, ON (Ontario)
🏢 Altima Dental
📍 Ontario