Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you've answered yes to these questions, then come join our team at Bartle & Gibson!

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone

Responding to inquiries and processing incoming calls and orders

Processing orders in the system

Sourcing materials for customers when currently not in stock

Consistent training and understanding of current products

Developing and maintaining positive customer relationships

Handling returns as required

Keeping counter and sales area clean

Merchandising and showcasing product

Other duties as required

SKILLS AND COMPETENCIES

Ability to develop long-term relationships and generate referrals from your customers

Impeccable organizational skills with high attention to detail

Time management & multitasking skills to serve several customers at the same time





Self-motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum High School Diploma or equivalent required

Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset

Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

WHY WORK FOR US

Company paid perks

Employee and Family Assistance Program (EFAP)

Profit sharing

RRSP match

Personal Milestone Recognition Program

Perkopolis Partnership

Safety shoe reimbursement

Employee Referral Bonus Program

Employee discounts on in store purchases

OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION
Be the preferred wholesaler by providing superior customer experiences.

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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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📌 Counter Sales (British Columbia)
🏢 Bartle & Gibson Co.
📍 British Columbia