Enhance your career as a Service Writer with Joe Johnson Equipment in Nisku, Alberta. This role emphasizes customer service, technical coordination, and effective workflow management to ensure customer satisfaction.

In this permanent position, you’ll act as the main liaison between customers and the service department. With over three years in a Service Writer role, you’ll be utilizing skills in work order management, customer relations, and technical documentation to meet customer needs. The position requires exceptional organizational abilities and a collaborative attitude to ensure repairs proceed smoothly.

Key Responsibilities:
• Greet customers via phone, email, and in-person promptly
• Document customer concerns and service requests clearly




• Collaborate with technicians for repair quotes and timelines
• Process work orders for accuracy and efficiency
• Coordinate service appointments and shop capacity

Requirements:
• 3+ years in Service Writer or customer service roles
• Mechanical aptitude or heavy equipment exposure
• Robust communication and relationship-building skills
• Proficient in service management software
• High school diploma; post-secondary education preferred

Utilize your customer service and technical skills to elevate your impact at Joe Johnson Equipment in Nisku, Alberta.
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📌 Service Writer at Joe Johnson Equipment (Alberta)
🏢 Waterblast
📍 Alberta