Make significant contributions to patient care as a Client Scheduling Coordinator at Bayshore HealthCare in Hamilton, Ontario. Engage with patients and healthcare providers to optimize scheduling and improve service delivery.
This essential role requires professional interaction with patients, families, and healthcare teams. You will manage funder referrals in EMR, coordinate caregiver assignments, and ensure services meet client needs. A commitment to excellent customer service and experience in clinical operations will elevate your impact in our collaborative environment.
Key Responsibilities:
• Professionally engage with patients, families, and staff
• Process funder referrals and updates swiftly in EMR
• Collaborate to assess patient service needs
• Assign care providers based on client and staff criteria
• Maintain accurate documentation in the EMR
Requirements:
• Minimum two years customer service experience in healthcare
• Solid communication skills in English
• Excellent organizational skills in a fast-paced environment
• Advanced computer proficiency with scheduling software
• Secondary School Diploma with related certification preferred
Bring your scheduling expertise and commitment to patient care to the Bayshore HealthCare team in Hamilton.
#J-18808-Ljbffr