AI-Driven Technical Support Engineer for Complex Issues (British Columbia)

AI-Driven Technical Support Engineer for Complex Issues (British Columbia)

16 Aug
|
Crossover
|
British Columbia

16 Aug

Crossover

British Columbia

Trilogy is seeking a Technical Support Engineer for a full time contractor role via Crossover. The position focuses on complex problem solving using AI-guided troubleshooting, REST APIs, JSON payload analysis, and exhaustive evidence across tickets and logs.
You will own cases end-to-end, including escalation when necessary. Requirements include 2+ years in a technical role, strong English, and availability 1:00 PM–10:00 PM UTC.

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📌 AI-Driven Technical Support Engineer for Complex Issues (British Columbia)
🏢 Crossover
📍 British Columbia

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