Provide administrative support to the Vice President, Business Technology Services, including calendar management
Support improvements to BTS tools, standards, methodology, governance, and business processes
Identify cross-BTS collaboration, efficiency, and process improvement opportunities using IT tools and methods
Plan BTS team-building events and department meetings
Support communications between BTS department leaders regarding technology requirements
Own and maintain the BTS SharePoint site with the leadership team
Validate and support training for new BTS solutions, online or in person
Coordinate BTS three-year roadmap updates with the business and BTS PMO
Draft reports and presentations for senior audiences
Support annual BTS training requirements and maintain controlled-document libraries
Administer BTS CAPEX and OPEX budgets and liaise with Finance
Administer and purchase or renew IT application licenses
Coordinate vendors for software and services contract renewals
Execute IT procurement, including renewals, quotes, purchase orders, and future-cost allocation
Maintain digital contract-administration filing systems and monitor expiration and renewal dates
Support audits and internal controls by maintaining accurate, current, and accessible agreements
Monitor monthly operational spend and provide summaries to IT Leadership
Perform quality assurance on AFEs and monthly BTS expense reports
Assist with creating and closing project AFEs
Analyze monthly OPEX and CAPEX reports, budgets, forecasts, reconciliations, and cost-reduction opportunities
Analyze IT invoices and intercompany charges, including coding, approval coordination, and reclasses
Review IT operational KPIs, identify anomalies and trends, support solutions, and present data to leadership
Evaluate business requirements and identify process and solution improvements
Requirements Completion of a post-secondary degree or diploma




3–5 years’ experience providing executive assistant or administrative support to an IT department
Experience with budgets, expense tracking, and document management
Ability to learn current systems quickly
High attention to detail
Ability to consolidate, analyze, and present numerical and financial data
Customer service, problem-solving, and analytical thinking skills
Ability to manage multiple competing priorities and perform thorough follow-up
Excellent communication skills for interaction with employees, management, and external vendors
Ability to organize people, activities, and workflows and identify integration, efficiency, and process improvement opportunities
Required to obtain and maintain security clearance through the Canadian Controlled Goods Program
Core Competencies Demonstrates strong administrative support capabilities, including budget management, document control, and process improvement within IT environments. Proficient in data analysis, communication, and collaboration to enhance operational efficiency and support executive leadership.
Highest-signal resume keywords Budget Management
Document Management
Data Analysis
Process Improvement
Executive Support
ATS Optimization Keywords Hard Skills Expense Tracking
Quality Assurance
IT Procurement
Report Drafting
Financial Data Presentation
Contract Administration
KPI Review
Training Support
SharePoint Management
Project Coordination
Soft Skills Attention to Detail
Customer Service
Problem-Solving
Analytical Thinking
Communication
Certifications & Qualifications Security Clearance
Canadian Controlled Goods Program
Industry Keywords Administrative Support
IT Department
CAPEX
OPEX
Governance
Process Improvement
Collaboration
Efficiency
Vendor Management
Internal Controls
Tools & Technologies BTS Tools
IT Applications
SharePoint
Digital Filing Systems
Financial Software

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📌 IT Contracts & Administration Specialist (British Columbia)
🏢 Jobtailor
📍 British Columbia