Responds to resident or family member concerns and ensures appropriate action is taken

Reports any complaints and concerns to the MLTC director as required

Investigates and completes required follow-up for any concerns and complaints brought forward

Coordination of the Annual Care Conference Program

Accountable for the highest standard of resident care and quality of life being provided to the residents

Requirements

Minimum of 3 years' relevant management experience

Minimum of 3 years' experience in Long Term Care

Current certificate of competence with the provincial College of Nursing as a Registered Nurse (RN)

Post secondary education in nursing, nursing administration and gerontology

Diploma or certificate in organizational management

Core Competencies
Demonstrates expertise in Long Term Care management, ensuring high standards of resident care and quality of life. Proficient in addressing concerns,



coordinating care programs, and maintaining compliance with nursing regulations.

Highest-signal resume keywords

Long Term Care Management

Resident Care Standards

Nursing Administration

Organizational Management

Registered Nurse (RN) Certification

ATS Optimization Keywords
Hard Skills

Care Coordination

Complaint Investigation

Quality Assurance

Follow-Up Procedures

Care Conference Program Management

Soft Skills

Communication

Problem-Solving

Interpersonal Skills

Leadership

Certifications & Qualifications

Registered Nurse (RN) Certification

Certificate in Organizational Management

Industry Keywords

Long Term Care

Resident Care

Nursing

Gerontology

Quality of Life

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📌 Director of Care, RN (Ontario)
🏢 Jobtailor
📍 Ontario