Support the planning and execution of branch openings, office moves, and decommissions across the BrokerLink setting
Complete onsite technology and network readiness activities
Coordinate with internal teams and vendors
Provide hands-on support during cutovers/go-live to ensure a smooth transition for end-users
Complete onsite technology discovery to confirm branch and user requirements
Support branch openings, office moves, and decommissions by completing required network and connectivity tasks
Inventory and document technology assets, services, and applications at each location
Coordinate equipment redeployment and arrange secure recycling/destruction where required
Create and maintain documentation (SOPs, checklists, runbooks, and site notes)
Coordinate activities with employees, internal support teams, vendors, and partners
Communicate clearly and professionally with both technical and non-technical stakeholders
Requirements Strong knowledge of common IT hardware (PCs, servers, printers, mobile devices, IoT)
Understanding of OS provisioning, configuration management, and patching/software updates
Solid experience in network operations and support
Familiarity with Incident Management processes/systems
Proficiency with Microsoft Windows (workstations and servers) and Microsoft 365/Office
Ability to travel across Canada and work after hours as move schedules require
University degree/college diploma in a related field or equivalent practical experience




Strong deskside support experience in an enterprise environment
Proven experience supporting Microsoft workstation and server operating systems
Experience managing/supporting network environments
Vendor coordination/management experience (nice to have)
Excellent English communication skills (verbal and written)
Self-starter and team player with strong troubleshooting and problem-resolution skills.
Core Competencies Demonstrates strong expertise in IT hardware support, network operations, and Microsoft systems, ensuring effective planning and execution of branch openings and technology transitions. Capable of clear communication with diverse stakeholders and proficient in documentation and asset management.
Highest-signal resume keywords IT Hardware Support
Network Operations
Microsoft Windows Proficiency
Deskside Support Experience
Incident Management Familiarity
ATS Optimization Keywords Hard Skills OS Provisioning
Configuration Management
Patching/Software Updates
Network Environment Management
Technology Asset Inventory
Soft Skills Excellent Communication Skills
Troubleshooting Skills
Problem-Resolution Skills
Team Player
Self-Starter
Industry Keywords Vendor Coordination
Technology Discovery
Cutover Support
Documentation Maintenance
Secure Recycling/Destruction
Tools & Technologies Microsoft 365/Office
PCs
Servers
Printers
Mobile Devices

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📌 Moves Analyst (Ontario)
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📍 Ontario