Elevate your career with Zafin as a Cloud Support Analyst II/III focusing on cloud application and production support. Engage with users while solving system and data issues in a hybrid work model.

As a vital part of the team reporting to the Senior Manager of Cloud Support, you will collaborate closely with end users and stakeholders to troubleshoot and enhance financial systems. With 1-3 years of cloud support experience, your techno-functional mindset will help streamline processes across teams. This role is integral for supporting offshore hours and multiple time zones, ensuring prompt solutions to complex challenges.

Key Responsibilities:
• Troubleshoot system and data issues effectively
• Implement improvements to financial systems




• Collaborate with vendors on implementations
• Support users across various time zones
• Manage engagement and team collaboration

Requirements:
• 1-3 years in cloud application support
• IT background through education or certifications
• Basic knowledge of PostgreSQL and Linux
• Robust analytical and communication skills
• Ability to follow processes and manage time

Contribute your skills to help Zafin transform the financial services landscape responsibly.
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📌 Cloud Support Analyst at Zafin (Ontario)
🏢 Zafin
📍 Ontario