JOB DESCRIPTION
Location: Hybrid | Downtown, Toronto
Duration: 6 Months
Our client, a leading financial institution in Downtown Toronto, is looking for a Design Researcher to support designers and business stakeholders in prioritizing potential research activities. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:
Design Researchers work across each design pillar to conduct research where applicable. They will work with their design partners as well as stakeholders to gather research requirements, conduct research studies, and share back research findings.

Work with a cross functional group of designers, product managers and developers to identify upcoming decisions that need research inputs, propose methodologies, carry out fieldwork, analyse, and socialize the implications. What you would work on

Design Research Strategy
Build relationships with key stakeholders within and outside of the design team
Support designers and business stakeholders in prioritizing potential research activities
Develop research fieldwork approaches (moderated or unmoderated) which address business and design objectives

Research and Testing (Execution, Synthesis, Analysis):
Develop research activities to evaluate prototypes, improve understanding of current context, or to generate new understanding of changing user needs
Moderate live sessions with users and bank’s people covering high-complexity or sensitive topics
Communicate core themes and implications from your research activities to the design team and other stakeholders




Design and facilitate ideation sessions and collaborative work activities

Must Have Skills:
10+ years of experience in research
Technical understanding of design research theory/design research tools
10+ years of Working knowledge of a variety of design research methodologies
10+ years of Experience working on cross-functional teams

Nice-To-Have Skills:
Appreciation for the potential of 'design thinking'
Experience working within a large organization and within an agile environment
Experience contributing to the launch of a digital product

Education:
BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
MA/MS degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field

FP Inc. is committed to creating an inclusive workplace where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $70/hr -$83/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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📌 Design Researcher (Ontario)
🏢 Finance Professionals
📍 Ontario