The Human Resources (HR) Generalist Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within an assigned organization. The role reports directly into the Global Head of HR Partnership for all Functions which covers Technology, Functions, HR and Operations.
Responsibilities Manage a team across multiple geographies to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as deliver HR services and build capabilities to drive organizational performance
Coach and develop managers to build manager and employee capability, lead Employee Relations (ER) issues with business managers, and ensure appropriate advice is given and actions in place
Partner with Human Resources Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of solutions
Coordinate and ensure seamless end to end delivery of global priorities and life cycle processes as well as Identify and resolve key complex and diverse HR issues
Work with HRA global partners and regional Generalists to ensure consistent communication and delivery of HR solutions and processes as well as consult and coordinate with country HR partners to deliver regional activities
Serve as a strategic business partner in recommending, developing, and executing business plans as well as develop and maintain working relationships with all key stakeholders and business leaders




Manage multiple leaders responsible for teams of HR Generalists and monitors teams with regards to coaching/motivation, staff performance, compensation management, and career development
Coordinate resources to ensure efficient delivery of HR services and focus on reengineering initiatives
Direct and plan HR strategy for aligned HR unit including policy development and planning
Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications 15+ years of relevant experience
Experience in people management
Demonstrated analytical skills
Demonstrated leadership and relationship management skills
Ability to work in a team-oriented environment
Consistently demonstrates explicit and concise written and verbal communication
Education Bachelor’s degree/University degree or equivalent experience




Master’s degree preferred
Job Family Group: Human Resources
Job Family: Human Resources Management
Time Type: Full time
Primary Location Full Time Salary Range: $160,000.00 - $350,000.00 Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
This job opening is for an existing job vacancy.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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