Job Description Build Your Future With Us Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness. This role is an excellent opportunity to showcase your expertise and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What You Will Accomplish With Us As a Director, Communications and Governance, you will be at the heart of our mission.
Key responsibilities include: Define the strategic direction for the internal communications function and oversee communications governance to ensure message consistency, quality standards, and the application of best practices.
Act as a strategic advisor to the leadership team and managers by supporting management communications, clarifying messages, and simplifying business priorities.
Lead strategic communications mandates, including communication strategies, positioning, key messages, and priority initiatives.
Drive internal communication plans and oversee the planning and delivery of internal events that foster employee engagement, alignment, and commitment.
Define and evolve governance, coordination, process optimization frameworks, and performance indicators to strengthen operational efficiency and execution discipline.
Guide coordination mechanisms, ensure structured monitoring of projects and initiatives, and support the development of progress reports for management committees.
Lead continuous improvement efforts related to processes and ways of working in collaboration with stakeholders to support the performance of the department.
Oversee content governance, message consistency, and content optimization to contribute to marketing performance, customer experience, and brand consistency.
Plan, coordinate, and supervise team activities while ensuring employee development, engagement, quality deliverables, and the achievement of results.




What Could Help You Succeed in This Role Has significant experience in internal communications, management communications, or organizational communications.
Demonstrates experience in people management or formal leadership of professionals.
Has experience in organization-wide roles and transformation environments.
Has experience in governance, process coordination, or the management of cross-functional initiatives, considered an asset.
Stands out for strong writing, synthesis, simplification, and advisory skills.
Demonstrates strong influence, prioritization, and decision-making abilities aligned with available resources, functional objectives, and business priorities.
Intermediate level of English and advanced level of French proficiency required, as the incumbent will be expected to draft, review, simplify, and coordinate written communications in English and French with unilingual English-speaking and French speaking internal and external partners on a periodic basis.
Why You'll Love Working With Us A work workplace where learning and development are combined with a shared pursuit of excellence; Artificial intelligence is in everyone’s hands, enhancing personal effectiveness and supporting organizational growth; A healthy, safe, equitable, and inclusive environment where your potential can thrive and grow freely; The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.
Competitive Benefits Flexible group insurance plans
Competitive retirement plan
Employee share purchase plan
Vacation program, wellness days, and personal development days
Telemedicine servicesEmployee and Family Assistance Program
Ergonomic equipment program
Performance bonus
Discounts on iA products
And much more!
Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s)
Company Industrial Alliance, Auto and Home Insurance Inc.
Posting End Date 2026-09-04
Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together,



we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you.
* iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity.
We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here.
Someone from our team will be happy to assist you with your needs.
As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes.
In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers.
At iA Financial Group, our differences make us unique.
We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.
Our employees’ wellbeing is our priority.
We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model.
As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.
Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!

#J-18808-Ljbffr

📌 Director, Communications and Governance (Quebec City)
🏢 Iaawg
📍 Quebec City