Lead network resilience initiatives as a Manager of Network Reliability at ServiceNow. Your hands-on expertise in AI integration and team management will drive automation and improve infrastructure reliability.
ServiceNow is seeking a Network Reliability and Resiliency Manager to enhance operational efficiency. This role emphasizes team management, project prioritization, and driving a culture of automation. The successful candidate will also provide training, onboarding of technologies, and act as a crisis manager during incidents.
Key Responsibilities:
• Manage team performance and career development
• Initiate automation and process improvement projects
• Oversee crisis management and sustainable solutions
• Analyze existing processes for efficiencies
• Provide training to partner teams interfacing with SRE
Requirements:
• Experience integrating AI into workflows and decision-making
• Solid technical skills in Linux, coding, and databases
• Proven experience in team management
• Knowledge of ITIL v3 principles
• Attention to detail and excellent communication skills
Drive network reliability and resilience at ServiceNow by leveraging your expertise in AI and infrastructure.
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