Provide technical expertise, operational support, and technological oversight for communications, network infrastructure, and site technology systems across healthcare and long-term care environments
Support and integrate network infrastructure, telephone systems, copier services, nurse call systems, building automation systems, electronic access control systems, CCTV, and related site technologies
Work closely with internal stakeholders, service providers, system vendors, consultants, and implementation partners to ensure technology solutions align with operational requirements, organizational standards, cybersecurity expectations, and long-term technology objectives
Maintain working knowledge of network infrastructure technologies
Provide technological oversight and subject matter expertise for telephone and copier services across the organization
Install, troubleshoot, maintain, and support nurse call systems used in healthcare and long-term care environments
Support the operation and integration of site technology systems in accordance with organizational technology standards
Conduct technology needs assessments, requirements analysis, solution evaluations, and technical reviews
Requirements Bachelor's degree in Computer Engineering, Information Technology, Electrical Engineering, or related field
3-7 years of experience supporting network infrastructure, telecommunications, healthcare technology, building systems, or related technology environments
Working knowledge of network infrastructure technologies including Fortinet firewalls, IPsec VPNs, WAN management, Ubiquiti Enterprise switches, Ubiquiti Enterprise wireless solutions, VLANs, DHCP, DNS, LAN/WAN connectivity, WiFi, fibre infrastructure, and related network hardware
Knowledge of telephone and communications platforms such as Panasonic, Avaya, e-MetroTel, Grandstream, Toshiba, or similar VoIP/PBX solutions
Familiarity with nurse call systems such as Austco, Carehawk, SARA, MyAlert,



or similar resident communication and emergency response platforms
Ability to support and coordinate site technology systems including Building Automation Systems (BAS), electronic door access systems, CCTV/video surveillance systems, and related technologies
Proven ability to collaborate with service providers, system vendors, contractors, consultants, and operational stakeholders
Strong understanding of requirements analysis, solution evaluation, technical review processes, technology governance, and lifecycle management
Familiarity with healthcare, long-term care, senior living, hospitality, or multi-site facility environments is considered an asset
Experience with Microsoft 365, Azure, and related cloud-based services is considered an asset
Strong communication, problem-solving, project coordination, and documentation skills
Core Competencies Demonstrates expertise in network infrastructure technologies, telecommunications, and healthcare technology systems, ensuring alignment with operational standards and cybersecurity expectations. Proven ability to conduct technology needs assessments and collaborate effectively with stakeholders to implement and support site technology solutions.
Highest-signal resume keywords Network Infrastructure Support
Telecommunications Expertise
Healthcare Technology Systems
Requirements Analysis
Project Coordination
ATS Optimization Keywords Hard Skills Network Infrastructure Technologies
Fortinet Firewalls
IPsec VPNs
Ubiquiti Enterprise Switches
VLANs
DHCP
DNS
LAN/WAN Connectivity
Nurse Call Systems
Building Automation Systems
Soft Skills Solid Communication
Problem-Solving
Project Coordination
Documentation Skills
Industry Keywords Healthcare
Long-Term Care
Senior Living
Multi-Site Facility Environments
Technology Governance
Tools & Technologies Microsoft 365
Azure
VoIP/PBX Solutions
CCTV/Video Surveillance Systems
Electronic Door Access Systems

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📌 Manager, IT Network and Telecommunications (Ontario)
🏢 Jobtailor
📍 Ontario