Join a leading financial client as an Application Support Analyst specializing in Anti-Money Laundering systems. This role provides advanced Level 3 production support with a focus on incident management and proactive issue resolution.

This position requires proven experience with critical business applications in a fast-paced environment. You will play a crucial role in troubleshooting complex issues, leading incident resolution efforts, and ensuring effective communication between business users and IT teams. Your analytical skills will be essential for performing root cause analysis and developing long-term solutions.

Key Responsibilities:
• Provide Level 3 support for critical business applications
• Act as liaison between business users and IT teams




• Lead incident resolution and ensure timely communication
• Perform root cause analysis and develop solutions
• Review application and server logs for problem identification

Requirements:
• Experience with Java, .NET, and IBM Db2 applications
• Robust analytical and problem-solving skills
• Excellent communication skills for technical and business contexts
• Ability to manage incidents proactively
• Experience in financial services or banking preferred

Elevate your application support career by making impactful contributions in a dynamic environment.
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📌 Application Support Analyst for AML Systems (Ontario)
🏢 BeachHead
📍 Ontario