Elevate your customer service career with Canada Startups as a Customer Relations Clerk in Etobicoke, ON. This full-time, in office role focuses on addressing inquiries and managing customer complaints.
Canada Startups is seeking a Customer Relations Clerk for permanent full-time employment. Ideal candidates should have between 2 to 3 years of experience and a secondary school graduation certificate. Key responsibilities include acting as the organization's spokesperson and providing essential information and solutions to customer inquiries, complaints, and requests while maintaining the customer database in an organized manner.
Key Responsibilities:
• Answer written and oral inquiries promptly
• Gather and prepare communications materials
• Address customer complaints or concerns effectively
• Manage refunds and credits as necessary
• Perform general office duties and maintain records
Requirements:
• Secondary school graduation certificate
• 2 to 3 years of relevant experience
• Strong communication skills in English or French
• Authorization to work in Canada
• Ability to handle multiple tasks efficiently
Bring your expertise in customer relations and administrative skills to Canada Startups, supporting their commitment to excellent service.
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