Germain Hotels in Toronto is seeking an Assistant Guest Service Manager to coordinate front-of-house operations and ensure guest satisfaction. You will lead by example across front desk, reservations, night audit, and concierge while upholding brand standards.
The role requires a Diploma in Hotel Management or equivalent, 1–3 years of management experience, a guest-first mindset, and robust problem-solving skills. Office Suite proficiency is expected; OPERA PMS is a plus.
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📌 Guest Experience Lead (Ontario)
🏢 Germain Hôtels
📍 Ontario
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