WHO WE ARE
When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s firstprepaid drug plan, and GreenShield was born as a non-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only non-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.
Our mission is to create better health for allCanadians, and we know that starts with our employees.

THEROLE IN A NUTSHELL
Base Salary: CAD $38,774.00 - 53,699.00

Greenshield Health lies at the core of the enterprise’s mission to provide better health for all. Greenshield Health aims at looking at the patient holistically and using the right treatment to achieve better health outcomes. Embracing a agile, fast-paced approach, Greenshield Health adapts swiftly to the ever-changing landscape of healthcare, demonstrating agility in the face of growth and transformative shifts across the industry. With a steadfast dedication to innovation and adaptability, Greenshield Health stands as a beacon in the pursuit of comprehensive and accessible healthcare solutions for individuals and communities.
The Clinical Administrator reports to the Clinical Services & Administration Supervisor
Responsibilities in the role may be but are not limited to:

Updating records with new registration and liability insurance
Setting up accounts on the platform (adding documents, qualifications, governing bodies and rates/roles)
Maintaining mailing lists
Maintaining resource list
Sending training certificates/reminders
Creating PDF and Web fillable forms
Ensuring French forms match the English versions
Maintaining Document Control
3rd Party Record Requests
Completing attendance letters
Creating meetings on Zoom & Teams for Virtual Case Consults and Webinars




Taking attendance for our records
Creating and sending certificates
Emailing registrants for topics/cancellation
Emailing presenters for more info/if they need tech help before the webinar
Processing monthly invoices

WHO WE’RE LOOKING FOR
We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

Fluent communication in both English and French languages
Completion of a recognized post-secondary administration program at the diploma level or equivalent
Three (3) years related administrative support experience, preferably in the health care sector
Previous on the job word processing, data base and spreadsheet software experience
Experience with electronic scheduling tools
Excellent organizational, time management and prioritization skills
Excellent verbal and written communication
Excellent interpersonal and customer service
Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to clients
Ability to maintain and protect client confidentiality
Ability to produce high quality, reliable work
Ability to work well under pressure and prioritize multiple tasks
Ability to use good judgement in assessing difficult situations

THE NICE TO HAVES

Experience working in a health care environment
Advanced experience in Microsoft Office Suite of programs

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself.



That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it's about making adifference together.
Here’s to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through [email protected]. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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📌 BILINGUAL CLINICAL ADMINISTRATOR - HYBRID (Quebec City)
🏢 Green Shield Canada (GSC)
📍 Quebec City