Job Title: Team Lead (Full-time and Part-tme)
Reports to: Store Manager
General Overview:
Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin
The Team Lead partners and works with the Store Manager to achieve overall sales budgets and operating practices. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term store goals in line with the company vision and values.
Responsibilities
Drive sales to meet store budget
Display initiative in looking for opportunities to increase sales
Responsible for driving sales results by meeting and surpassing corporate productivity standards, and engaging the sales team to increase store sales
Performs all opening and closing procedures as per standards and guidelines
Responsible for meeting and surpassing sales budgets while the Manager on Duty
Support the SM in the training and transition of new employees
Ensures the cash desk area and fitting room processes and controls are adhered to and followed
Leads by example to orchestrate the store staff to accomplish daily priorities and workload




Ensures markdowns are processed correctly and merchandised effectively as per standards and direction by partnering with the management team
Communicates successes, opportunities, and solutions to Management
Understands, practices, and complies with all company policies and procedures
Provides a compelling store environment through leading by example, inspiring the team and interacting with customers
Proactively establish and maintain effective working team relationships with all support departments
Required Experience and Qualifications
1-2 years of retail management experience
Excellent oral and written communication skills
Planning, prioritizing and follow-up skills
Accurately assess talent and ability to coach, provide feedback and develop a high-performing team
Demonstrate a passion for customer service and lead a positive work environment
Ability to resolve conflict situations in a proactive and professional manner
Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business.
What we provide:
Merchandise discount
Opportunity for learning and growth
Job Type and Schedule:
Both full-time and Part-time, Permanent
Job Location: 13850 Steels Avenue, Halton Hills, ON L7G 0J1
We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

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📌 Team Lead (Ontario)
🏢 Tilley
📍 Ontario