Lead event operations excellence as an Event Operations Manager with Encore. Supervise staff, manage resources, and ensure customer satisfaction at high-revenue locations.

As an Event Operations Manager at Encore, you will oversee daily activities, ensuring all services and equipment are delivered on time and meet client specifications. Your role involves mentoring operational staff, managing inventory, and creating a positive workplace focused on customer service. You will play a critical role in meeting organizational goals and inspiring your team to excel.

Key Responsibilities:
• Manage daily operations and technician workflow
• Supervise and mentor staff for optimal performance
• Ensure timely delivery of equipment and services




• Attend meetings for project alignment and control
• Monitor inventory and maintain quality assurance

Requirements:
• High School Diploma required; Bachelor's preferred
• 4+ years in audio-visual and customer service
• 2+ years supervisory experience
• Knowledge of audio-visual equipment
• Proficient in Microsoft Office and relevant software

Drive exceptional customer service and manage effective operations with Encore as an Event Operations Manager.
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📌 Event Operations Manager at Encore (Ontario)
🏢 Encore
📍 Ontario