College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting
Retail business
Management

Tasks
Assign sales workers to duties
Hire and train or arrange for training of staff
Order merchandise
Authorize return of merchandise
Establish work schedules
Sell merchandise
Prepare reports on sales volumes, merchandising and personnel matters
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Manage cash
Conduct performance reviews

Supervision
5-10 people
Elemental sales occupations
Retail salespersons and sales clerks

Computer and technology knowledge
iOS
MS Outlook

Area of work experience
Restaurant
Tourism

Exhibit and display design experience
Merchandising or window

Work conditions and physical capabilities
Fast-paced environment
Work under pressure




Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling

Own tools/equipment
Computer
Printer
Internet access

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask

Experience
3 years to less than 5 years

Employment terms options
Day
Gratuities

Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work workplace for youth

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