Report to the Financial Empowerment Manager and support the Manager, Coordinator, Facilitators, participants, and community partners
Play a lead role in supporting the department’s goals of creating systems that are efficient, and accurate and help to tell our story and do our work
Be team’s coordinator and support for all things linked to the department’s Dynamics 365 CRM, as well as being the liaison between the Financial Empowerment department and the organization’s IT team
Responsible for overflow administrative work from the various program areas of the department such as data entry, participant communications, event preparations, and technical support
Assist the Financial Empowerment manager with various tasks like scheduling, formatting, event support, procurement, and others
Provide support to the department’s manager and Marketing lead with various administrative tasks, like scheduling, liaising with the Marketing and Communications department, formatting, communications, and coordination of marketing-related efforts.
Requirements
Degree or diploma in a related field such as Business Administration, Office Administration, Marketing, IT, or comparable work experience
Excellent administrative and organizational skills
Excellent interpersonal and communication skills, including the ability to be personable and poised in dealing with others
Excellent computer literacy,



and preferably experience utilizing tools like Microsoft 365 business suite, Dynamics 365, Mailchimp, Canva, Brightspace, and others
Experience with implementation, management and/or administration of databases and/or CRMs
Detail-oriented, adaptable and unfazed by unforeseen issues
Experience in the not-for-profit sector is an asset.
Core Competencies
Demonstrates strong administrative and organizational capabilities, with proficiency in Dynamics 365 CRM and Microsoft 365 business suite. Effective in communication and coordination, supporting both financial empowerment initiatives and marketing efforts.
Highest-signal resume keywords
Dynamics 365 CRM Management
Microsoft 365 Proficiency
Administrative Support
Interpersonal Communication
Not-For-Profit Experience
ATS Optimization Keywords
Hard Skills
Data Entry
Database Administration
Event Preparation
Procurement
Scheduling
Soft Skills
Organizational Skills
Detail-Oriented
Flexible
Personable
Poised
Certifications & Qualifications
Degree in Business Administration
Diploma in Office Administration
Marketing Certification
Industry Keywords
Financial Empowerment
Not-For-Profit Sector
Community Partnerships
Tools & Technologies
Mailchimp
Canva
Brightspace

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📌 Program Administrator, Marketing Support (Alberta)
🏢 Jobtailor
📍 Alberta