Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
Independently manage and deliver all assigned training sessions within primary silo
Become an independent install resource
Develop a thorough understanding of PBS software and related training processes
Respond promptly to internal and external training requests
Gain proficiency in data entry and other key operational tasks
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team workplace
Perform other duties and responsibilities as assigned
Requirements 1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Sales operations
Fluent in French and English (speaking, reading, writing)
Strong computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel). The ability to quicky learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport/visa (or the capacity to obtain it) and full drivers' license are required
Excellent communication skills,



including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High school diploma
Core Competencies Demonstrates proficiency in PBS software and Microsoft Office Suite, with strong communication and organizational skills to effectively manage training sessions and customer relationships. Bilingual in French and English, capable of facilitating training and adapting to evolving departmental processes.
Highest-signal resume keywords PBS Software Experience
Bilingual in French and English
Facilitating Training Sessions
Strong Computer Skills
Automotive Experience
ATS Optimization Keywords Hard Skills Data Entry
Microsoft Office Suite
Problem Solving
Troubleshooting
Time Management
Organizational Skills
Documentation Abilities
Soft Skills Excellent Communication
Presentation Skills
Public Speaking
Collaboration
Certifications & Qualifications Valid Passport/Visa
Full Driver's License
Industry Keywords Automotive Experience
Sales Operations
Tools & Technologies PBS DMS System

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📌 Bilingual Automotive Sales Specialist – Training and Implementation (Quebec City)
🏢 Jobtailor
📍 Quebec City