Client Advisor, Commercial Insurance, Aviation.As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.... Show more

CA$20.40 hourly

Full-time

Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you!.Our operation in Victoria is taking flight and provides our team member... Show more

Client Advisor, Commercial Insurance, Aviation
Aug 7, 2026

Location: Ajax, ON, CA

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

Encouraged to challenge the status quo and never stop learning in their commitment to excellence.

Empowered with a sense of accountability and autonomy to take ownership of their work.

Treated with respect and act with integrity by putting clients, colleagues, and community first.

Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

CLIENT ADVISOR, COMMERCIAL INSURANCE
As a Client Advisor specializing in the Aviation sector, you have a strong foundation in commercial insurance, keen attention to detail, and a results-driven approach. Reporting to the Director, Client Experience & Branch Leader, you are responsible for retaining a book of business and servicing commercial insurance policies tailored to aviation clients.

In this role,



you will advise clients on appropriate coverage solutions and develop and maintain strong relationships with both insurers and clients to support long-term success. Your commercial insurance expertise, attention to detail, and commitment to exceptional customer service are key to succeeding as a Client Advisor, Commercial Insurance.

LOCATION AND STATUS
Status: Full time, Permanent

Location: Ajax, ON (preferred) or at other Acera office locations

Key responsibilities include, but are not limited to:

Compiling renewal information, negotiating renewal terms, and preparing all other aspects of renewals

Comparing quote options for multiple carriers and presents coverage comparison as needed

Ensuring renewals are completed 60 days in advance

Reviewing policies to identify coverage gaps, makes recommendations based on clients’ operations, exposures and need

Producing pink cards and certificates of insurance, schedules, and claims reporting

Maintaining appropriate and clear documentation in agency management systems including policy details, activities and attachments, spreadsheets

Assisting in negotiating renewal terms & developing growth

Clearly understanding how their actions can positively or negatively affect relationship with our customers, carriers, and coworkers

Participating in ongoing scheduled meetings with team to discuss accounts, renewals and day to day service needs and opportunities

Participating in seminars, classes, and webinars for skill and knowledge developments

Other duties and responsibilities as assigned

COMPENTECIES

High degree of professionalism and integrity

Committed to excellence in customer service and builds strong relationships with clients

Skilled user of the Microsoft Office Suite of products





Demonstrated accountability and reliability in the quality and timeliness of work

Flexible and adaptable with proven problem-solving skills

Works well within a team and independently and able to adjust to tight and changing deadlines

Critical thinker with strong attention to details

QUALIFICATIONS

5+ years of related and progressive experience in the insurance industry with a strong working knowledge of commercial insurance products

2+ years of aviation experience is considered an asset

RIBO license required

CIP or CAIB designation, or working towards is considered an asset

Experience in an insurance brokerage

Experience with insurance document management software is an asset

COMPENSATION
Salary Range: $70,000 - $90,000 CAD annually

Actual total compensation will be determined based on factors such as a candidate’s relevant experience, knowledge, skills, location, and internal equity.

VACANCY:
This position is for an existing vacancy.

USE OF ARTIFICIAL INTELLIGENCE
Our recruitment process may be completed with video conference technology.

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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📌 Client Advisor, Commercial Insurance, Aviation (British Columbia)
🏢 Acera Insurance
📍 British Columbia