Join FIRST Insurance Funding of Canada as a Bilingual Client Service Specialist. In this hybrid role, you'll engage brokers and clients by providing exceptional service through prompt responses and relationship building.

As a key member of our team, you will report to the Bilingual Client Service Manager. This position demands a strong focus on excellent communication in both French and English, extensive customer service experience, and a proactive approach to problem-solving. Your ability to manage client expectations will significantly enhance our service and establish solid qualified relationships.

Key Responsibilities:
• Provide outstanding service to brokers and clients
• Respond promptly to inquiries via email and phone




• Follow through on client actions within agreed timelines
• Identify and escalate serious issues efficiently
• Document all interactions accurately and thoroughly

Requirements:
• 3-5 years of customer service experience
• Fluency in both French and English
• Excellent communication and organizational skills
• Knowledge of Outlook, Excel, and MS Word
• College or University Degree

Elevate your career by joining a culture that values innovation and growth at FIRST Canada.
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📌 Bilingual Client Service Specialist at FIRST Canada (Ontario)
🏢 Wintrust Financial
📍 Ontario