Join a leading company in Markham as a Bilingual Customer Service Representative. This role requires strong English and French communication skills in a hybrid work model with no sales involved.
Adecco Professional Staffing is seeking a Bilingual Customer Service Representative with 2-3 years of experience in a corporate or call center environment. You will provide exceptional support to both corporate and consumer clients through phone, email, and chat. The role offers a mix of work from home two days a week and in-office attendance three days, ensuring work-life balance.
Key Responsibilities:
• Handle incoming calls in English and French
• Respond to inquiries in a professional manner
• Assist customers with online orders
• Build lasting customer relationships
• Manage communications via email and chat
Requirements:
• Minimum 2-3 years in Customer Service
• Fluent in English and French, both written and spoken
• Experience in a corporate or call center environment
• Excellent interpersonal and multitasking skills
• Proficiency in MS Office and familiarity with SAP
Bring your passion for customer support and bilingual skills to this rewarding role in Markham.
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