Deliver exceptional customer support as a Customer Support Specialist at CS-1 Transportation in Burlington, Ontario. Utilize your communication skills to ensure smooth shipment progress and positive client experiences.

CS-1 Transportation Inc. seeks a dedicated Customer Support Specialist to manage customer inquiries in a fast-paced environment. This role demands efficiency in handling over 150 emails and phone calls daily while overseeing the transportation of shipments. Solid knowledge of customs documents like PAPs and PARs is an advantage.

Key Responsibilities:
• Handle a high volume of incoming and outgoing communications
• Oversee and track progress of ongoing shipments daily
• Engage with carriers to negotiate wait times and additional charges




• Communicate with customs brokers to avoid delays
• Manage data entry and updates in TransPlus system

Requirements:
• Minimum 1 year 3PL broker industry experience preferred
• Knowledgeable in customs documentation
• Proficient understanding of Canadian geography
• Excellent spoken and written English communication skills
• Reliable transportation to the Burlington office

Bring your communication expertise and organizational skills to CS-1 Transportation's customer service team.
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📌 Customer Support Specialist atTransportation (Ontario)
🏢 Shipcs1
📍 Ontario