Elevate your technical career as a Technical Support Analyst in Brantford, Ontario at Bayshore. Provide leadership in technical operations and troubleshoot branch technology issues.

This temporary full time role supports regional branches, particularly the Mississauga Government branch. You will act as the main escalation point for first and second-level IT support, managing systems and software for optimal performance. Engagement in various projects will help drive growth for the branches while ensuring high customer satisfaction.

Key Responsibilities:
• Administer and support computer systems and software
• Manage IT equipment lifecycle from procurement to disposal
• Troubleshoot equipment via SCCM efficiently




• Ensure compliance with Service Level Agreements (SLAs)
• Document processes and create Standard Operating Procedures (SOPs)

Requirements:
• 2-3 years of IT Infrastructure and Desktop Support experience
• Diploma in Information Technology or equivalent
• Microsoft certifications preferred (A+, MCSA)
• Active Directory and Citrix support knowledge
• Office 365 administration experience

Bring your technical skills and expertise to enhance Bayshore's operations in Brantford.
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📌 Technical Support Analyst in Brantford (Ontario)
🏢 Bayshore HealthCare
📍 Ontario