Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.
Title: Senior Product Owner for Salesforce, CRM Strategy, and Product Management - Toronto
Requisition ID: 268969
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Product Manager, Data, Analytics & CRM owns the strategy, roadmap, and delivery of Salesforce ‑ based CRM and data products that enable Commercial Banking sales teams to plan, manage, and grow client relationships. The role focuses on turning CRM and data platforms into high ‑ adoption, insight ‑ driven products that measurably improve sales effectiveness, client primacy, and decision ‑ making.

This role operates at the intersection of sales strategy, data & analytics, and technology , translating executive priorities into a clear product vision and an actionable, outcomes ‑ driven roadmap.

Is this role right for you? In this role you will:

Own the end‑to‑end product lifecycle for Commercial Banking CRM and data products, from discovery and business case through delivery, adoption, and optimization.

Define and maintain a multi‑quarter roadmap aligned to sales enablement, client planning, and executive mandates.

Balance near‑term delivery with longer‑term platform and data strategy investments.

Lead the evolution of Salesforce CRM as the primary platform for: Relationship Manager workflows, Client planning and opportunity management, Pipeline visibility and sales insights

Ensure CRM capabilities move beyond basic tracking to embedded, data-driven decision support.

Partner closely with technology teams to shape scalable, reusable Salesforce solutions.

Own data and analytics products that surfacetrusted, governed insights within CRM and reporting tools.

Partner with enterprise data teams to define:Data requirements and definitions , Reporting and dashboard strategy ,



Integration of analytics into front-line workflows

Drive adoption of analytics by anchoring insights directly to sales and client outcomes.

Lead continuous discovery with sales, leadership, and operations stakeholders to identify high‑value problems.

Own and prioritize the product backlog, making clear trade‑offs based on value, risk, and effort.

Act as a scrum‑level product leader, providing clarity to delivery teams and removing ambiguity.

Serve as the primary product voice for CRM and data initiatives with senior business and technology leaders.

Translate complex product and data concepts into clear, decision‑ready narratives.

Influence without authority across sales, data, technology, and governance teams.

Drive CRM and analytics adoption through:Clear value articulation,Enablement and training strategies,Iterative improvements based on usage and feedback

Define and track success metrics tied to:Adoption and usageSales productivityClient planning quality and pipeline health

Ensure CRM and data products meet enterprise standards for:Data quality and lineage,Privacy, security, and regulatory compliance ,Audit and control readiness

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Minimum 5 years experience in building customer facing digital products

Senior‑level product management experience in CRM, data, or analytics platforms, ideally within financial services.

Deep hands‑on experience with Salesforce in complex, enterprise environments.

Strong understanding of sales processes, client lifecycle management, and data‑driven decisioning.

Proven ability to shape ambiguous problem spaces into clear product strategies and executable roadmaps.





Comfortable operating between strategy and delivery, with strong judgment and prioritization skills.

Managed a technology product or a digital journey end to end, from inception to delivery

Strong Understanding of the Commercial Banking business lines including policies and processes, servicing models and products

Ability to build trusted relationships, instill confidence and influence stakeholders

Experience with financial products and services in direct investing and/or wealth management

Master of identifying and solving ambiguous problems to drive customer and business value

Excellent organizational and analytical skills with robust attention to detail

Curious and experimental mindset to drive innovation

Engineering, Computer Science or Business degrees considered an asset

Working Conditions:

Work in a standard office-based environment (Toronto, Ontario)

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Senior Product Manager, Product Manager, Relationship Manager, Investment Banking, Operations, Marketing, Customer Service, Finance

#J-18808-Ljbffr

📌 Senior Product Owner for Salesforce, CRM Strategy, and Product Management - Toronto (Ontario)
🏢 Scotiabank
📍 Ontario