Enhance your career as a Case Management Consultant with Sun Life, where you will coach disability claims teams to improve their skills and drive profitability. Enjoy a hybrid work model while contributing to client success.

As a Case Management Consultant, your role is pivotal in empowering your assigned disability claims team. You will coach and mentor case managers, focusing on Outcome Focused Case Management and promoting client-centered approaches. Key responsibilities include optimizing claims duration, driving profitability, and ensuring adherence to best practices.

Key Responsibilities:
• Coach disability claims team to enhance case management skills
• Support staff in meeting client service standards




• Identify opportunities for process improvement
• Cultivate excellence to drive business retention and growth
• Report on emerging trends for national learnings

Requirements:
• At least 3 years in Long and Short Term Disability Claims
• Robust knowledge of group insurance policy concepts
• Exceptional organizational and analytical skills
• Excellent communication abilities
• Proven training and coaching experience

Empower your team and make a meaningful difference in clients' lives at Sun Life.
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📌 Case Management Consultant at Sun Life (Alberta)
🏢 Sun Life
📍 Alberta