Job Purpose:
The role of the Territory Sales Manager (TSM) is to provide consistent, valuable, and energetic sales representation for Foothills Creamery customers within a prescribed geographic territory. The TSM will plan, organize, communicate and manage the sales activity (listings, promotions, in-store demos, point of sale material, display bunkers, returns, etc.) for applicable outlets to ensure product sales volumes are meeting required targets. This individual will maintain excellent business relations with customers to identify and meet the needs of Foothills Creamery and the customer to achieve common objectives.

What You’ll Do:

Negotiate the necessary promotional support including bunkers, special sections, signage, for each of their accounts

Identify and coordinate participation in all account openings and applicable account changes or set up, when necessary (i.e. relines for each of the retail accounts within the territory)

Present sales, market results and analysis to account personnel and propose an adjustment to current business to address the chance if necessary (i.e. shelf sets, listing mix, etc.)

Maximize space allocated to Foothills Creamery products through corporate space agreements or by negotiating incremental space

Ensure that promotions and category price structures are being properly applied

Provide regular reporting of competitive activities, new product, and new listings. Share this information with the entire sales force

Make presentations to key personnel for new products, line extensions, new shelf positioning, thematic programs, suggested retail pricing, and all regular promotions





Work internally to ensure accounts are receiving an adequate amount of stock with few shortages and revise forecasts to reflect the impact of listings and promotions on shipment to the account warehouses or DSD suppliers

Carry on regular dialogue with our internal resources to ensure we are executing to common policy in the territory

Maintain a regular call cycle as established in coordination with the District Sales Manager, both in person and via phone and email

Planning call cycles and territory coverage must include consideration for safe travel, secure work environments and harassment free customer interaction

Provide periodic audits of pricing, shelf space, all listings, and other information (as requested) for each accountKnow the category and the main players – things like the competition’s promotions, new products, strengths, and weaknesses and even the market share and sales performance of each of the main players key products

Manage the product returns (full or partial) paid to each outlet in keeping with the policies set forth by Foothills Creamery.

Manage the capital assets of the company which reside in retail stores across their territory (mobile coolers, special banners, display materials).

Collaborate with internal departments (Customer Service, Marketing, Production, Warehouses, Transportation, & Accounting) to ensure a positive customer experience

Build and maintain strong relationships with major accounts of Foothills Creamery and negotiate agreements when required





Regularly visit customers to ensure promotions and category price structures are properly applied and communicate results to management and appropriate individuals

Analyze promotion results and gauge the impact on future business development

What You’ll Need:

Bachelor’s Degree in Business is preferred

Minimum 5 years of experience in Consumer Packaged Goods industryRetail food store operations familiarity is preferred

Exceptional customer service skills

Ability for frequent travel (75-90%) primarily in a vehicle throughout the Lower Mainland with occasional overnight stays

Familiarity with Retail, Food Service, Industrial, and Distributor customer operations

Proficiency in Microsoft Office – advanced knowledge in Excel

Familiarity with ERP systems – knowledge of SAGE and Power BI is an asset

Understanding of online ordering systems

What You’ll Bring:

Ability to work autonomously without regular supervision

Proficient in the English language (spoken and written)

Ability in basic mathematical calculations along the lines of profit margins and sales analysis will be required

Engaging level of enthusiasm

Positive team management

Show ability and willingness to change as needed and gain commitment from others to make appropriate and positive change

Exceptional interpersonal and communication skills

Analytical capability to identify issues, determine solutions, and execute solutions

Professionalism at a level in which integrity and ethics are consistently upheld

Foothills Creamery Ltd is an equal opportunity employer. We thank all candidates for their interest in Foothills Creamery Ltd. Please note that only those selected for an interview will be contacted. Thank you.

#J-18808-Ljbffr

📌 Territory Sales Manager - Vancouver & Lower Mainland (British Columbia)
🏢 Socket.dev
📍 British Columbia