The Region of Durham is committed to advancing equity, diversity and inclusion within our organization and the communities we serve. We welcome and encourage applications from people who are Indigenous, racialized persons, women, persons with disabilities, members of LGBTQ2S+ communities, and others who may contribute to the further diversification of our workforce, including those who experience systemic barriers.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodation will be provided throughout the recruitment process upon request, based on any Code-protected ground.
Location This position is located at Seaton Village in Pickering, Ontario.
Responsibilities Establish and implement standards for food safety and quality and ensure compliance with legislative requirements
Prepare, manage, and monitor the annual budget for the department
Manage material resources such as food, supplies, equipment, and facilities as well as research, plan and implement technological tools used for food service operations to ensure quality, accuracy, efficiency and cost-effectiveness
Directly oversee the Therapeutic Dietitian, Food Services Supervisors, clerical staff and indirectly supervise a team of Food Service Aides and Chefs
Ensure effective and efficient management of human resources by leading and participating in recruitment, performance management and training activities, as well as resolving conflicts and grievances
Administer and monitor the department's risk management programs to reduce the level of risk associated with food borne illness, poor nutrition intake and health and safety issues




Develop and implement various feedback and auditing tools to solicit input from customers and ensure satisfaction with the services provided, continuously looking for ways to improve service and processes
Promote good public relations with internal and external customers and respond to inquiries and complaints in a timely manner
Participate in the Home's operational planning process and develop, implement and evaluate departmental operational plans for Food Services to ensure compliance with legislated requirements and the Home's philosophy of care
Work in accordance with the provisions of applicable health and safety legislation and all corporate/departmental policies and procedures related to occupational health and safety
Qualifications Successful completion of an approved diploma or degree program in Food and Nutrition Management
Current membership in good standing with the Canadian Society of Nutrition Management (CSNM), Ontario Society of Nutrition Management or College of Dietitians of Ontario
A minimum of several years of leadership experience, ideally in a long-term care setting
Culinary experience or hospitality management experience is an asset
Thorough knowledge of the Fixing Long Term Care Act, 2021 and regulations and as amended, as well as the Ontario Food Premises Regulation under the Ontario Health Protection and Promotion Act




Demonstrated knowledge of nutrition for long term care, protected food preparation, storage and delivery principles and related equipment
Knowledge of Occupational Health and Safety Act, Workplace Hazardous Materials Information Systems (WHMIS), Employment Standards Act and other relevant legislation
Knowledge of Continuous Quality Improvement tools and the Accreditation Canada process
Demonstrated leadership and team building skills, along with the ability to coach, mentor and develop others
Excellent oral and written communication and interpersonal skills
Sound project/time management skills
Highly developed analytical, problem solving, negotiation and conflict resolution skills
Proficiency with MS Office applications, electronic health care records (i.e: Point Click Care), and food service software systems such as Synergy and Mealsuite
Demonstrated ability to cultivate a respectful and bias-aware team culture.
Management & Exempt Salary Grade 5 Salary: $99,893 to $124,866 per annum
Conditions of Employment All applicants are expected to comply with the Region of Durham's Code of Ethics and Code of Conduct Policies throughout the recruitment process. The successful candidate will be required to provide a satisfactory Police Vulnerable Sector Check dated within six (6) months from date of hire. Additionally, tuberculosis screening will be required in accordance with the FLTCAct (O.Reg. 246/22). Proof of education, qualifications and any other job bona fide requirements will also be collected. Finally, compliance with the Mask Fit Testing Program is required and will be coordinated as part of the orientation process.

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📌 Manager, Food Services (Ontario)
🏢 Durham Region
📍 Ontario