Join Metrolinx as a Senior Specialist in Incident Control/Network Operations, overseeing critical incident management for the Greater Toronto and Hamilton Area. Utilize your expertise to enhance commuter safety and transit efficiency.

This senior role focuses on overseeing regional incidents within the Metrolinx network. You'll monitor emergencies, assess risks, and coordinate incident responses using various communication systems. Your leadership will ensure effective communication with stakeholders and the public during incidents, contributing to the overall safety of Metrolinx's commuter operations.

Key Responsibilities:
• Oversee regional incidents within Metrolinx operational networks
• Monitor and triage incoming emergencies for security risks




• Conduct threat/risk assessments based on intelligence received
• Update operational Control Logs and internal communications
• Facilitate operational emergency response plans

Requirements:
• Minimum five years in operations or control centers
• At least two years of leadership experience
• Strong communication skills and relationship-building ability
• Knowledge of railway and bus operations
• Completion of emergency telecommunications certification

Utilize your incident management skills to ensure a protected and reliable transit experience for Metrolinx customers.
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📌 Senior Incident Control Specialist at Metrolinx (Ontario)
🏢 Socket.dev
📍 Ontario