Enhance operational efficiency at Porter Airlines as a Lead in End User Compute. This role emphasizes technical leadership in endpoint management and Service Desk support.

As a pivotal member of the Service Management team, you will execute the End User Compute roadmap while ensuring reliable endpoint services at our corporate and airport environments. This leadership position encompasses hands-on desktop engineering, lifecycle management, and collaboration with cybersecurity and operational teams to uphold endpoint security and stability.

Key Responsibilities:
• Direct the execution of the End User Compute roadmap
• Oversee lifecycle management of endpoint platforms
• Modernize endpoint management tools like Microsoft Intune




• Collaborate with Cybersecurity to remediate vulnerabilities
• Lead Service Desk teams in incident resolution

Requirements:
• 3-5 years in End User Compute or Desktop Engineering
• Minimum 3 years in a lead capacity
• Experience with high-availability environments
• Knowledge of AWS Workspace and ITSM Tools
• Proven ability to articulate technical standards

Shape the endpoint management journey while delivering excellence at Porter Airlines.
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📌 Lead Endpoint Services at Porter Airlines (Ontario)
🏢 Porter Airlines
📍 Ontario