Define and communicate a compelling product vision for agent-assisted FSM workflows, aligned with company goals and contractor needs.

Own the roadmap and ensure delivery of measurable outcomes.

Prioritize work based on customer and business impact, not just feature output.

Establish clear mechanisms for data-driven trade-offs and decision-making.

Deep customer & market understanding.

Become an expert on our users and market dynamics.

Lead customer discovery, interviews, and usability testing.

Oversee the full product lifecycle.

Define and own agent-assisted workflows across Jobs, Scheduling, Customer Communications, and Payments from discovery to launch and iteration.

Design human-in-the-loop UX for AI-driven actions.

Translate AI capabilities into trustworthy, contractor-grade experiences.

Own failure modes, edge cases, and recovery paths in automated workflows.

Partner with platform and AI teams through a product and UX lens.

Own integrations and foundational capabilities that enable agentic FSM workflows.

Drive cross-functional collaboration to deliver timely, high-quality releases.

Run and ship experiments that test hypotheses, validate assumptions, and accelerate learning.

Requirements





5+ years in product management, ideally in B2B SaaS.

Experience running and shipping experiments in live products.

PLG experience is a plus.

Understanding SMB workflows in trades, construction, or service industries is a plus.

Strong understanding of SaaS metrics and product performance drivers.

Proven ability to influence cross-functional teams (engineering, design, GTM, Leadership, other product teams) to deliver outcomes.

Excellent communicator, able to engage both stakeholders and senior leadership.

Proficiency with agile, product/PLG tools (Jira, ProductBoard, Optimizely, Amplitude, Looker, Heap, etc.).

Strong analytical, problem-solving, and prioritization skills.

Comfortable in a quick-paced environment, balancing multiple initiatives.

Core Competencies
Demonstrates expertise in product management with a focus on agent-assisted workflows, customer discovery, and data-driven decision-making. Proficient in leading cross-functional teams to deliver high-quality SaaS products while ensuring alignment with business goals and user needs.

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📌 Senior Product Manager, SaaS Agentic Workflows (Ontario)
🏢 Jobtailor
📍 Ontario