Company Overview: A well-established Calgary-based hospitality group with over 25 years of experience operating upscale and premium dining concepts. This property offer a sophisticated modern Italian experience.
Job Summary: As the Assistant General Manager (AGM) of our fine dining restaurant, you will be responsible for leading our Front of House team and ensuring an unparalleled dining experience for our guests. You will play a crucial role in driving sales, managing daily operations, and fostering a positive and collaborative work environment.
Key Responsibilities
Oversee the daily operations of the Front of House, including managing the service team, coordinating reservations, and ensuring efficient table turnover
Provide exceptional customer service and foster strong relationships with our guests
Develop and implement sales strategies to maximize revenue and profitability
Coach, train, and motivate the service team to deliver exceptional service
Collaborate with the culinary team to ensure menu items and presentation meet the highest standards
Maintain a safe and clean restaurant workplace
Assist the General Manager with administrative tasks and strategic decision-making
Qualifications
2-4 of experience in a senior-level Front of House or restaurant management role
Proven track record of driving sales and revenue growth
Strong leadership, communication, and interpersonal skills
Excellent customer service orientation and problem-solving abilities
Proficiency in inventory management and cost control
Familiarity with point-of-sale systems and restaurant management software
Passion for the hospitality industry and a commitment to delivering exceptional dining experiences
Working Conditions
Fast-paced, high-energy environment typical of a fine dining restaurant
Flexible schedule, including evenings, weekends, and holidays
Ability to stand for extended periods and perform light physical tasks
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📌 Restaurant AGM (Alberta)
🏢 Fuze HR Solutions
📍 Alberta
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