Senior Manager, Customer Segments & Growth to lead partnerships, sponsorships, and operational initiatives - JP1723 Location: Downtown Toronto - H ybrid in office Tue, Thur, Fri
Our banking client is seeking aThis role leads partnership, sponsorship, and operational growth initiatives within a priority customer segment in the banking sector. The position focuses on developing strategic partnerships, improving operational efficiency, and driving customer acquisition and engagement. The successful candidate will lead cross-functional execution across Product, Marketing, Frontline, Risk, and Operations while managing a team responsible for partnership management and business execution.
Must Haves 7–10 years of experience in financial services, banking, strategy, partnerships, business development, or operations.
Proven experience developing and managing strategic partnerships and sponsorships.
Strong negotiation, stakeholder management, and influencing skills.
Experience leading complex cross-functional initiatives and delivering business results.
Solid analytical, strategic thinking, and problem-solving capabilities.
Elevated level of partner negiation
Experience developing business cases, growth strategies, and executive presentations.
Nice to Have Previous people leadership experience
MBA or Master's degree
Responsibilities Develop and execute partnership and sponsorship strategies that drive acquisition, awareness, and engagement within the priority segment.
Identify, negotiate, and manage strategic partnerships with external organizations to support business growth objectives.
Build compelling business cases, recommendations, and executive presentations to influence senior stakeholders.




Lead operational excellence initiatives to improve customer experience, business processes, and portfolio performance.
Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
Identify emerging market trends, customer needs, and growth opportunities to inform strategic decision-making.
Establish and monitor KPIs to measure partnership effectiveness, operational performance, and business impact.
Lead and develop a high-performing team while fostering a culture of accountability, collaboration, and innovation.
Duration: 2 years
Location: Downtown Toronto - H ybrid in office Tue, Thur, Fri
Our banking client is seeking aThis role leads partnership, sponsorship, and operational growth initiatives within a priority customer segment in the banking sector. The position focuses on developing strategic partnerships, improving operational efficiency, and driving customer acquisition and engagement. The successful candidate will lead cross-functional execution across Product, Marketing, Frontline, Risk, and Operations while managing a team responsible for partnership management and business execution.
Must Haves 7–10 years of experience in financial services, banking, strategy, partnerships, business development, or operations.




Proven experience developing and managing strategic partnerships and sponsorships.
Strong negotiation, stakeholder management, and influencing skills.
Experience leading complex cross-functional initiatives and delivering business results.
Robust analytical, strategic thinking, and problem-solving capabilities.
Elevated level of partner negiation
Experience developing business cases, growth strategies, and executive presentations.
Nice to Have Previous Senior Manager experience
Previous people leadership experience
MBA or Master's degree
Responsibilities Develop and execute partnership and sponsorship strategies that drive acquisition, awareness, and engagement within the priority segment.
Identify, negotiate, and manage strategic partnerships with external organizations to support business growth objectives.
Build compelling business cases, recommendations, and executive presentations to influence senior stakeholders.
Lead operational excellence initiatives to improve customer experience, business processes, and portfolio performance.
Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
Identify emerging market trends, customer needs, and growth opportunities to inform strategic decision-making.
Establish and monitor KPIs to measure partnership effectiveness, operational performance, and business impact.
Lead and develop a high-performing team while fostering a culture of accountability, collaboration, and innovation.
Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.

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📌 Senior Manager, Customer Segments & Growth to lead partnerships, sponsorships, and operational initi (Ontario)
🏢 S.i. Systems
📍 Ontario