Service Dispatcher (Ontario)

Service Dispatcher (Ontario)

16 Aug
|
Leavitt Industrial Group
|
Ontario

16 Aug

Leavitt Industrial Group

Ontario

Current job opportunities are posted here as they become available.
Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.
The Opportunity Hansler Industries is looking for an organized and customer-oriented Service Dispatcher to join our team in Belleville, Ontario . As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.
As the Service Dispatcher, your key responsibilities will include:
Scheduling, coordinating, and assigning jobs to Service Technicians
Managing new and ongoing work orders using an ERP system
Utilizing the service scheduler to prioritize and schedule appointments
Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
Managing incoming job leads using established processes
Maintaining qualified and effective communication with customers
Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed




Required Skills & Qualifications The ideal candidate will possess the following skills, knowledge, and competencies:
1 to 3 years of previous work experience related to automotive or equipment service, dispatching, or scheduling
Strong proficiency with MS Office Suite (Word, Excel, Outlook)
Excellent organizational skills and planning skills
A customer-oriented mindset
Excellent verbal and written communication skills
Strong interpersonal skills, including the ability to work effectively with internal and external customers at all levels
Ability to prioritize and manage multiple demands in parallel
Hansler Industries is proud to offer competitive compensation and flexible advantages coverage for all eligible employees, including an employer matching RRSP plan:
Company paid medical health care plan for you and your dependents
Dental plan, vision plan, and prescription drug coverage
Annual health care spending account
Life Insurance, short term disability, and travel insurance
Sick leave plan – 100% employer paid
Employee assistance programs
RRSP matching
The base pay range for this role is: $52,000 to $57,000 annually, depending on experience.
This is an onsite role based in Belleville, Ontario .
Hansler Industries would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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📌 Service Dispatcher (Ontario)
🏢 Leavitt Industrial Group
📍 Ontario

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