Elevate your impact as a Senior Customer Success Manager with Trilogy, engaging C-level executives remotely. Own a high-value renewals portfolio, leveraging AI in negotiations and securing long-term contracts.
In this pivotal role, you will strategically manage enterprise renewals, ensuring retention and minimizing churn. With over eight years in CSM or account management and a solid grasp of the entire renewal process, you'll drive engagements that maximize revenue growth. Embrace an AI-enhanced sales methodology, focusing on high-value clients and precise negotiations without the overhead of excessive management.
Key Responsibilities: • Manage high-value enterprise renewals lifecycle • Engage with strategic customers for value delivery • Refine B2B renewal playbooks and methodologies
Requirements: • 8+ years in CSM or account management role • Proven success closing renewals worth $100K+ • Fluent English communication skills • Experience using AI tools for sales • Availability during U.S. business hours
Harness your negotiation expertise and AI skills in a rewarding customer success role with Trilogy. #J-18808-Ljbffr