Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers! Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. For over 50 years, Bayshore HealthCare has been delivering exceptional care with compassion and excellence. We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities. Proven experience effectively supporting clinical operations is an asset. Schedule: Every Weekend, plus an evening every week. Weekend hours rotation days and afternoons Location: In-Office 1211 Barton St E Hamilton Ontario L8H 2V4
Primary Responsibilities Communicate: Professionally engage with patients, families, staff, and funder organizations
Process: Quickly handle funder referrals and updates in the EMR (Procura)
Review: Collaborate with Supervisors, field employees and patients to assess service needs
Schedule: Assign care providers based on client needs, geographic area, staff skill-set and availability
Coordinate: Ensure consistent caregiver assignments and service delivery
Notify: Keep patients and staff informed of initial and ongoing schedules
Utilize: Optimize staff schedules to meet their availability and client care needs
Document: Maintain accurate records in the EMR
Resolve: Address patient concerns promptly and follow escalation pathways
Why Join Us Immediate Impact: Make a real difference in the lives of employees, patients and their families
Competitive Salary:



Earn a competitive wage commensurate with experience
Health Benefits: Comprehensive health, dental, and vision insurance for you and your family
Paid Time Off: Competitive leave time to ensure work-life balance
Retirement Plan: Employer-contributed retirement savings plan
Supportive Team: Be part of a collaborative and supportive team environment
Growth: Opportunities for professional development and growth opportunities
Education Secondary School Diploma
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred
Experience and Abilities A minimum of two years related customer service experience, preferably in healthcare
Proven customer service skills, preferably in healthcare or other high-paced customer service environment
Strong understanding of nursing orders
Strong ability to communicate effectively, both written and orally, in English
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Positive work and attendance performance essential




Strong interpersonal skills including demonstrated ability to build rapport and connections
Advanced competency in keyboarding and scheduling software with a willingness to learn
French language proficiency will be considered an asset and is a requirement for all Quebec locations
At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness. We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza.
We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well‑being. Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.
Posting Close Date: August 28, 2026
We thank all applicants. Shortlisted candidates will be contacted for interview by the assigned Recruiter.

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📌 Health Care Coordinator (Ontario)
🏢 Bayshore HealthCare
📍 Ontario