Drive restaurant success as an Onboarding Consultant at Toast, leveraging your expertise to guide clients through the implementation of our creative systems. Thrive in a hybrid work model while managing multiple onboarding projects.
As an Onboarding Consultant at Toast, you will play a key role in client relationships post-purchase. With over three years in customer satisfaction, you will apply your project management skills to ensure a seamless Go-Live experience for restaurant owners and their staff. You will also conduct remote assessments and document best practices to optimize operations within budget and timelines.
Key Responsibilities:
• Partner with restaurant owners to build effective onboarding plans
• Conduct remote site assessments for networking needs
• Document the installation of the Toast POS system
• Create and deliver onboarding training for staff
• Provide remote support post-Go-Live for troubleshooting
Requirements:
• Bilingual in French
• 3+ years in customer-focused roles
• Proven ability to manage competing priorities
• Excellent communication and organizational skills
• Track record of meeting activation goals
Make a significant impact in restaurant operations and customer experience at Toast.
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