Shape the future of public safety as a Technical Account Manager with Axon, driving strategic customer engagements and technical solutions in a hybrid work workplace in Grande Prairie.
As a pivotal point of contact at Axon, the Technical Account Manager role is vital for establishing long-term partnerships with key customers. This position emphasizes project management, customer advocacy, and technical expertise to meet operational objectives using Axon’s innovative products. Collaborate with cross-functional teams to ensure solutions meet diverse stakeholder needs while contributing to Axon’s mission of protecting life.
Key Responsibilities:



- Serve as the primary technical contact for assigned agencies - Develop expertise in Axon Records and Productivity Suite - Collaborate with customers to configure and optimize solutions - Deliver training sessions and facilitate knowledge transfer - Monitor support tickets and provide Tier 2 technical support
Requirements: - Bachelor's degree in IT, Business, or related field - 4+ years in technical account management or related fields - Experience with public safety organizations preferred - Solid skills in analytics and troubleshooting - Ability to manage diverse technical discussions
Leverage your technical insights and customer-facing skills to drive impactful outcomes with Axon.#J-18808-Ljbffr

📌 Technical Account Manager At Axon (Winnipeg)
🏢 Stryker
📍 Winnipeg