External Posting - applications from approved casual and term ESP members and external applicants. If you are a Regular (permanent) ESP employee, you must apply to the Internal Posting. The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where principals, vice-principals, teachers and support staff nurture student well-being and challenge students to achieve their best.We are seeking a creative, energetic, committed professional to join our team: Client Services Centre (IT) Support Assistant Location: 133 Greenbank Road, In-PersonNature of Position: 1.0 Term Assignment to May 29, 2026 Hours of Work: Monday to Friday, 35 hours per week Salary range: ESP Level 5: $49, 556 to $61, 287 per annumUnder the direction of the Team Lead, Client Services, the Client Services Assistant develops and maintains a working knowledge of supported computer applications and operating systems; responds to requests for information technology support, provides support on information technology to all Board Personnel; facilitates the effective usage of the Client Services ticket system; and provides other support functions such as installation of software, networking, laptop, tablets, smartphones,



Chromebook and desktop workstation setups.QualificationsCompletion of a community college diploma in Computer Science, Technology, or Business with a minimum of 1 year related experience. An equivalent combination of education and experience may also be considered. Experience using software such as Ivanti ITSM, Remedy, or similar help desk software. Analytical and troubleshooting skills to identify, configure, and solve computer software/hardware problems. Specific experience with Apple, Google, and Microsoft devices and applications. Knowledge with operating systems back-up methods, network usage, and server management Technical skills to assist in the evaluation of computer applications. Keyboarding skills for data entry; writing skills toassist in the writing of application installation instructions. Knowledge of relevant Board policies and operational procedures. Interpersonal and communication skills to exchange and clarify information, and respond to inquiries. Organization and time management skills to prioritize work and manage multiple priorities and concurrent demands Initiative and judgement skills; ability to learn new material and technology without instruction; and ability to work independently, with minimal supervision.Application ProcessThe Ottawa-Carleton District School Board uses Apply to Education (ATE) to manage applications for job competitions. OCDSB employees can apply to this job posting using their existing ATE

📌 Client Service Centre - C$49,556 - C$61,287 A Year (Ottawa)
🏢 Ottawa Carleton District School Board
📍 Ottawa