High Point Plumbing Heating Cooling seeks a dedicated Customer Support Representative to enhance our customer interactions. Engage with customers through various channels to provide top-notch service and support.
In this role, you will help to ensure a positive experience for all customers. Your duties will encompass scheduling service calls, offering in-depth service knowledge, and resolving any issues that arise efficiently. You'll work closely with our technical teams to facilitate excellent service delivery.
Key Responsibilities:
• Interact with customers via phone, email, and in-person
• Master our plumbing and electrical service offerings
• Assist in processing orders and scheduling appointments




• Troubleshoot customer issues and find quick resolutions
• Keep detailed customer records for service efficiency
Requirements:
• Significant experience in customer service roles
• Excellent communication skills, both verbal and written
• Robust problem-solving abilities and attention to detail
• Effective time management and organizational skills
• Ability to work collaboratively with various departments
Drive exceptional customer experiences with High Point Plumbing Heating Cooling.
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📌 Customer Support Representative High Point (Alberta)
🏢 High Point Plumbing, Air Conditioning, and Heating Repair
📍 Alberta