←Back to all jobs at First UnitedDevelopment CoordinatorFIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low income, underhoused or homeless. We pursue dignity, belonging, and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.Each job within the FIRST UNTIED CHURCHCommunity Ministry Society should promote our accomplishment of our vision, mission, and values.WHAT WE OFFERWage: $30.75 per hourComprehensive and 100% employer-paid health benefits including extended health and dental plan for regular staff, spouses and dependentsLife insurance, Long-term Disability, and AD&D benefits15 days of paid annual vacation13 statutory paid days off every year and 12 days of paid sick leaveGENERAL DESCRIPTION:The Development Coordinator is an integral part of the Development and Communications team, supporting donor engagement, annual appeals, special events, and gift processing. The Development Coordinator maintains positive relationships with donors, sponsors, and supporters while finding ways to deepen our engagement with them through events. This role will also support departmental administration by being the first point of contact for phone and email inquiries and support in gift processing and database management as needed. SPECIFIC DUTIES & RESPONSIBILITIES:Donor EngagementCoordinate donor engagement opportunities virtually and in-personBe the first point of contact for donors; answer telephone and email inquiries in a professional, courteous, and timely mannerContact donors via phone, email, and mail to update their contact information, credit card details, and moreMonitor multiple inboxes and ensure inquiries are handled in a prompt mannerDevelop a comprehensive understanding of the demographics of our database and the ability to adjust communication as neededIdentify and collaborate with Development Manager to move donors through our donor engagement cycleSupport stewardship activities including thank you calls, thank you cards, event invitations,



and more according to the Donor Engagement PlanCoordinate the stewardship of Frontline Monthly Donors through annual touchpoints and personal outreachAnnual Fundraising and EventsCoordinate and support execution of existing events including but not limited to the annual Golf Tournament, Coldest Night of the Year, Shelter Gala and Friends of FirstSupport the Development Manager in organizing, planning and executing annual appeals throughout the yearAssist with grant writing, reporting and researchSupport the Development Manager in soliciting sponsorship opportunities with corporate partnersSolicit donations through phone calls and emails to donors during annual appealsCoordinate and schedule corporate and community of faith engagements with organizations, and support their setup, take down and executionGift Processing & Data ManagementLearn internal gift processing systems including updating donor information, data entry, credit card and cheque processing, issuing charitable tax receipts and acknowledgement letters, and stewardshipUse database queries to pull lists for appeals, events and analysisSupport the Development Operations Manager in producing post-appeal analysisSupport the Development Operations Manager in gift processing during busy seasonal periods, and perform gift processing when coverage is neededUpdate constituent records in Raiser's Edge as neededKNOWLEDGE & SKILLS:This section should include anything specific to the role in terms of knowledge specific to the sector and the role.Demonstrated ability to plan, organize, and execute events and projectsDemonstrate skill, speed, and accuracy with data entry and database use (Raiser's Edge preferred)Knowledge of CRA regulations of gift processing, data management, and charitable tax receiptingAbility to take initiative and capitalize on opportunitiesAbility to effectively work with groups and with members of the publicStrong attention to detail and ability to consistently apply processes in daily workExcellent written and verbal communications skills, including telephone skillsStrong computer proficiency in a PC environment using Microsoft Office, Microsoft Teams,



and various online platformsAbility to handle sensitive and confidential information responsibly and with tactAbility to work with a variety of individuals from all backgrounds with respect, diplomacy, and confidenceEDUCATION & EXPERIENCE:Bachelor's Degree or combination of education and experienceMinimum two years of experience in fundraising, event coordination or gift processing at a charitable organizationStrong experience using Microsoft Office, primarily Word and ExcelStrong experience in customer service and working with the publicPrevious experience and aptitude using a CRM/databaseSCOPE OF RESPONSIBILITY:Supervisory Responsibility:NoneLatitude:The incumbent works closely with the Development Manager to develop work plans and strategic priorities. The incumbent will also support and collaborate with the Development Operations Manager on tasks related to gift processing and gift fulfillment as needed.INTERNAL/EXTERNAL RELATIONSHIPS:Define any relationship accountability and communication needs with peers, management, leadership, Board of Directors, or external partners.Regular communication is maintained with all levels of staff and management. Communication is also maintained with management and co-workers as work is assigned and completed, and information exchanged on an ongoing basis.Leadership team: Information regarding event details and fundraising updatesFirst United staff: to exchange information, advise or receive instruction on specific tasks, and to communicate dailyGeneral public: regular communication, to answer general inquiries, emails, etc.JOB CLASSIFICATION:Bargaining UnitJob Classification: CSSEA Provincial Agreement JJEP Classification 13We are committed to becoming a more just, equitable, inclusive, and diverse workplace, which extends to how we hire. We are continually learning recent and unlearning old practices while examining systemic causes of inequity, including colonialism. We aim to be representative of the communities that we serve. We welcome everyone to apply, and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity, race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. In order to achieve a representative team, preference may be given to people who are members of one or more of these groups. Please visit our careers page to see more job opportunities

📌 Development Coordinator - C$30.8 An Hour (Vancouver)
🏢 First United
📍 Vancouver